Privacy

Privacy main image Privacy image

Your privacy when dealing with Culturesse is central to our good community standing. The following privacy policy applies to our website and you when you are on it:

  • Information about you which may be collected through our website is for the express purpose of answering your inquiries and/or processing orders. We undertake to maintain all collected information in confidence and to use our best endeavours to ensure that such information is used only for legitimate purposes and is not misused.
  • We may share information collected about you with our own employees, agents, contractors and advisors as the case may warrant.
  • Under no circumstance will we provide, share or sell your personal information to external parties or mailing list providers. Collected information may be retained in our information systems for taxation and statutory compliance purposes and may also be used for internal marketing effectiveness assessment.
  • SMS: When your order is dispatched from our warehouse, you will receive an email and may receive an SMS 'Culturesse Order Shipping Notification' if you have provided us your mobile number. This SMS is an once-off contact after each purchase. We do not send any commercial or promotional information via SMS, nor reveal your mobile number to any third parties. Please note that you may also receive an SMS from us if there is an urgent matter regarding your order (e.g.: incorrect / invalid shipping address, stock issues, delivery time frame due to particular circumstances, etc.) and we have not heard from you after an initial email has been sent first. 

If you have questions or concerns about your privacy whilst on our website or in any dealings with us, please contact us any time. All website inquires will be answered within 1 business day.