Restocking

Restocking main image Restocking image

Restocking Period Shipping Arrangement

We are restocking during the week

3-10 Sep 2019

All orders placed during 3-10 Sep 2019 will be upgraded to FREE Shipping*

dispatching on Thursday Sep 12  2019 before COB.

(All Australia orders will be shipped via Free Express Shipping; International orders* equal or over AUD $99 will be shipped via Free Standard International Shipping)

 

 

Q&A:

Q: Can I still purchase from your website?

A: Yes absoutely! Our website still functions as normal and you can still browse, select and purchase from the website.

 

Q: When will my order be shipped if I make a purchase during your restocking period (3-11 Sep 2019)?

A: We will ship your order on Thursday Sep 12 2019 via Free Shipping*. A tracking number will be sent via email and SMS (if you have provided one).

All Australia orders will be shipped via Free Express Shipping; International orders* (equal or over AUD $99) will be shipped via Free Standard International Shipping.

 

Q: I didn’t see your restocking period shipping arrangement banner / message. I placed the order and I need it urgently. What shall I do?

A: Please contact us via email: love@culturesse.com.au

We will issue you a full refund asap upon your request. If your order was placed via Afterpay, please allow 1 business day for the refund to be processed.

 

Q: I made a purchase from your website during the restocking period (3-10 Sep 2019). My order value is under $49. Will my order still be upgraded to Free Shipping*?

A: All Australia orders (regardless value) will be upgraded to Free Shipping* if they are placed during the restocking period. 

    International orders (equal or over AUD $99) will qualify for Free Standard International Shipping.

   All Australia orders will be shipped via Free Express Shipping

   All International orders (equal or over AUD $99) will be shipped via Free Standard International Shipping.