Delivery
Once you've picked out your exciting new jewellery and accessories, we know you cannot wait to try them on, so we'll do our best to get them on their way to you as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with the delivery.
Your jewellery and accessories are as precious to us as we know they'll be to you. We pack every piece of jewellery and accessory invidually and carefully to make sure they reach you in the most satisfying condition. We use protective layers to ensure your jewellery or accessories are well protected for the shipping process.
Your order will be delivered by Australia Post or one of our preferred couriers.
You can find detailed order dispatch time frame below:
Orders placed before 2pm (AEST/AEDT) Monday to Friday - Same Day Dispatch
Orders placed after 2pm (AEST/AEDT) Monday to Friday - Next Business Day
Orders placed during weekend (Saturday & Sunday) or on a Victorian public holiday - Next Business Day
Get FREE SHIPPING
- Free Standard Shipping tracked postage within Australia for all orders over $99
- Free Express Shipping tracked postage within Australia for orders of $199 or more
- Free tracked postage outside Australia for orders of $250 or more
All orders are fully tracked. You can view the tracking number from within your My Account Dashboard, and we'll also send it to you via email and SMS* (see Privacy Policy). You can track your order on the Australia Post website at https://auspost.com.au/mypost/track or if it's sent through one of our couriers, on their website.
If you have any questions about delivery, please contact us and we will be delighted to help.